Product Warranty Policy

With the aim of enhancing our customers' shopping experience and service usage, SOMEKO MEDICAL IMAGING AND INFORMATION TECHNOLOGY CO., LTD. always strives to provide the best products and services along with the most flexible and convenient warranty policy for our customers, specifically as follows:

1. WARRANTY CONDITIONS
All products are covered by a free warranty if the warranty period is still valid from the time of purchase.

Customers are required to present warranty documents, invoices, or receipts when purchasing goods.
+ Warranty card with complete customer and product information.
+ The warranty sticker is intact, not erased or altered.
+ Any technical defects in the product that we have inspected and confirmed are due to manufacturing errors.

2. CASES WHERE WARRANTY IS REFUSED

+ Products that violate the warranty conditions
+ Customers who repair or tamper with the product without authorization from the manufacturer.
+ The product is broken or damaged by physical factors such as fire, explosion, or water ingress.
+ For all products under warranty, please ship them to the warranty center.

FOR ANY FEEDBACK, PLEASE CONTACT US IMMEDIATELY AT 0919 113 540 | 0919 106 504 FOR THE QUICKEST PROCESSING.